This General Practice will be supporting a
research study called TRANSFORM

We are helping identify people registered with us to take part in a large study called TRANSFORM. TRANSFORM is being run by Imperial College London and funded by Prostate Cancer UK and the UK government’s National Institute for Health and Care Research (NIHR).

What is TRANSFORM?

TRANSFORM is a study that will try to find the best way to detect prostate cancer early. The study will help the NHS decide whether a national screening programme for prostate cancer should be introduced in the future.

Who could be invited?

Invitation letters are being sent to selected men aged 45 to 74. If you are invited, you will receive more details about the study and can decide if you would like to take part. The invitation will come from your GP practice on behalf of Imperial College London. If you choose to take part, you will be asked to give your consent.

Whose health records will be used?

The study will also use information from NHS records for some men who:

• have not been invited
• are eligible, but do not respond

This information is used in a secure and confidential way. The information will provide valuable evidence for the study. You do not need to do anything unless you wish to opt- out.

Don’t want your data used in TRANSFORM?

If you don’t want your health information to be used for TRANSFORM, you can opt-out at any time. Opting out will not affect your NHS care or your ability to take part in other screening programmes or studies in the future. To opt-out, please contact the TRANSFORM study team directly by email, phone or post:

Email: imperial.transformstudy@nhs.net

Phone: 020 7594 6002

Post: TRANSFORM Study Team

Imperial Clinical Trials Unit

1st Floor, Stadium House

The website aims to reach AA standard in line with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) version 2.0.

Although efforts to cover as wide a range of issues are made, we understand that we are not able to address the needs of people with all types, degrees, and combinations of disability.

We hope that you’re enjoying using this website and are not experiencing any problems. However, if you do have difficulty viewing the site, there are some things you can do to make it easier. You can change the settings of your browser to better suit your needs.

NHS Choices, the national NHS Website have worked in partnership with AbilityNet, a national charity that helps disabled adults and children to use computers and the internet. Their help with accessibility guide provides comprehensive, step-by-step instructions on how to adjust your computer and browser according to your needs, such as for sight or hearing problems. This includes information such as how to make the text larger in different browsers, change your keyboard or mouse settings, or increase colour contrast.

Click Here to get more help with accessibility

All GP practices are required to declare the mean earnings for GPs working to deliver NHS Services to patients.

The average GP pay of our 54 Full time and 201 Part time GPs in Modality Partnership in the previous financial year was £66,200 before the deduction of employee’s superannuation contributions, tax and national insurance.

A chaperone is an adult who is present during an intimate examination of a patient. A chaperone is there to protect both the patient and the clinician from allegations of inappropriate behaviour. They may also be asked to assist the doctor or midwife during the examination.

We are committed to providing a safe comfortable environment for patients to be examined, by training our chaperones to adhere to the most current guidelines when acting as a chaperone.

All patients may request a chaperone to be present when they are being examined by a doctor.

There may be occasions when a chaperone is unavailable (for example on a home visit or when no trained chaperone of the appropriate sex is in the building). In such circumstances the doctor will assess the circumstances and make a joint decision with patients, families and carers on the best course of action.

NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board is responsible for buying and monitoring healthcare services on behalf of all patients in Bedfordshire, Luton and Milton Keynes.

NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board,

3rd Floor,

Arndale House,

The Mall,

Luton,

LU1 2LJ. 

https://bedfordshirelutonandmiltonkeynes.icb.nhs.uk/contact-us/

We take confidentiality very seriously. The Practice is registered with the Information Commissioners’ Office (ICO). We comply with the Data Protection Act (2018) and GDPR. All staff recognise the importance of this. We ask you for personal information so that you can receive appropriate care and treatment. This information is recorded electronically and/or via manual medical records. For the effective functioning of a multi-disciplinary team this requires that medical information about you is shared between members of this practice and, on occasion with other health care professionals. We will not release any information about you to other third parties unless we have your consent to do so.

Our Privacy Notice describes how we collect, use, and process your personal data, and how, in doing so, we comply with our legal obligations to you. You can view a copy of our Privacy Notice on our website or by visiting the surgery.

We aim to provide all our patients with the best possible service and to achieve this we need your help.  We understand that at times, patients are unable to keep a booked appointment. In these situations, we would appreciate your help to cancel it well in advance so that it may be offered to someone else. This can be done over the phone.

The General Data Protection Regulation (GDPR) 2018 allows individuals more control over their personal data, by granting them eight data subject rights. One of those rights is the right of access to obtain information about the data an organisation holds about them. This is called a data subject access request (DSAR).

​In healthcare, this means that you, as a patient, can ask us to give you information held in your medical records. If you are over the age of 13, an easier way for you to access your medical information without the need for a DSAR is via the NHS APP.

Medical Records Access Request Form – (Deceased Patients)

Modality Partnership is committed to eliminating individual and institutional discrimination, harassment and victimisation across all protected characteristics set out in the Equality Act 2010 relating to patients and employees which are: Race, Sex, Disability, Sexual Orientation, Religion or Belief, Gender Reassignment, Age, Marriage and Civil Partnership and Pregnancy and Maternity.

​All Modality Partnership staff complete equality and diversity training.

We aim to provide our patients with a caring, friendly, and professional service. We welcome all feedback so if you are not happy, please tell us.

We hope that we can sort out most problems easily and quickly. Often this will be at the time they arise and with the person concerned. Please tell them what is worrying you and they will do their best to resolve your concerns quickly and informally.

However, if they can’t or you wish to make a formal complaint, please let us know as soon as possible, and your complaint will be managed in line with our formal complaints process.

You can provide feedback our services or tell us about your concerns:
• In person or by telephone

• In writing to the Practice Manager – by letter or completing a form available from reception

• Online though our website

We’re proud to announce that Modality Partnership has achieved the Gold Award under the Defence Employer Recognition Scheme (ERS).

This award recognises employers who demonstrate outstanding support for the Armed Forces community including serving personnel, reservists, veterans, and their families.

About the ERS scheme

The Defence Employer Recognition Scheme encourages organisations to pledge, demonstrate, and advocate for their support for the Armed Forces Covenant.

There are three levels of achievement – Bronze, Silver, and Gold with the Gold Award representing the highest level of recognition.

Having previously held the Silver Award, Modality Partnership has now been recognised at gold level for its continued dedication and commitment to supporting the Armed Forces community.

Our commitment to the Armed Forces Covenant

At Modality Partnership, we recognise the valuable contribution of service personnel and their families to our local community.
We continue to:

• Promote an armed-forces-friendly workplace culture
• Offer work placements and employment opportunities to veterans, reservists, and military families
• Support the Armed Forces Covenant and raise awareness among staff and patients
• Take part in veteran-friendly accreditation schemes for GP practices
• Ensure information about dedicated healthcare services for the Armed Forces community is visible and accessible

Proud to support our Armed Forces

Our ERS Gold Award and Armed Forces Covenant logos are proudly displayed across our website and recruitment platforms, demonstrating our ongoing commitment to those who serve.

We will continue to uphold the Armed Forces Covenant and champion initiatives that support and recognise the Armed Forces community.

Are you a veteran or part of the Armed Forces community?

If you are a military veteran, a serving member of the Armed Forces, a reservist, or an immediate family member, please let our reception team know so that we can record this on your medical record.

This helps us ensure you can access tailored NHS services and dedicated support available for the Armed Forces community.

National Data Opt-Out

As a holder of the Defence Employer Recognition Scheme (ERS) Gold Award, we are proud to stand alongside employers across the UK who actively support the Armed Forces community. 

Our Gold Award reflects our commitment to being a forces-friendly employer and recognises the practical support we provide to serving personnel, reservists, veterans and military families. 

Our Commitment as an ERS Gold Award Holder 

As an ERS Gold Award organisation, we have pledged to: 

• Advocate and champion support for the Armed Forces community within our organisation and across our networks. 

• Promote the fact that we are an Armed Forces-friendly employer. 

• Support members of the Reserve Forces, including accommodating training and mobilisation commitments wherever possible. 

• Ensure that veterans and members of the Armed Forces community are treated fairly and are not disadvantaged in employment. 

• Encourage positive workplace policies that support serving personnel, reservists, veterans and military families. 

• Demonstrate and sustain our commitment through active engagement and continuous improvement. 

Our Armed Forces Covenant Commitment 

We are proud signatories of the Armed Forces Covenant, a promise that those who serve or have served in the Armed Forces, and their families, should be treated fairly and with respect. 

The Covenant recognises that no member of the Armed Forces community should face disadvantage because of their service, and that special consideration may be appropriate in some circumstances, particularly for those who have given the most. 

By signing the Covenant, we reaffirm our commitment to supporting colleagues from the Armed Forces community and creating an inclusive workplace where they can thrive. 

Data Protection Privacy Notice for Patients Updated 26/11/2025

Patients have the right to:

• Be seen by a doctor/healthcare professional for diagnosis and treatment of their medical condition. This is facilitated by making appointments from the range offered by the practice.
• Participate in public health programmes such as vaccinations.
• Not to be unlawfully discriminated against in the provision of NHS services including on grounds of gender, race, religion or belief, sexual orientation,
• disability (including learning disability or mental illness or age.
• Be treated with dignity and respect, in accordance with their human rights
• Accept or refuse treatment that is offered, and not to be given any physical examination or treatment unless valid consent has been given.
• Privacy and confidentiality and to expect the practice to keep their confidential information safe and secure.
• Access to their own health records.
• Choose their GP practice, and to be accepted by that Practice unless there are reasonable grounds to refuse, in which case they will be informed of those reasons.
• Express a preference for consulting with a particular doctor within their GP Practice.
• Have any complaint they make about the services we provide dealt with efficiently, to have it properly investigated, know the outcome and escalate the complaint to the independent Health Service Ombudsman.

Patients have the responsibility to:

• inform the surgery if they are unable to keep their appointment, making an appointment available for another patient.
• treat staff and other patients or visitors at the practice with respect and accept that causing a nuisance or disturbance on the premises is not acceptable.

Summary Care Record

We are committed to taking all reasonable precautions necessary to ensure the health, safety, welfare and well-being of our employees, patients and visitors.  We endeavour to ensure that all employees are protected from physical and verbal abuse while they are working and strongly support NHS guidelines regarding zero tolerance.  We operate a Zero Tolerance Policy for patients.

Anyone attending the surgery who is abusive, violent, aggressive be it verbally, physically or in any threatening manner whatsoever to members of staff or other persons present on the practice premises, will risk removal from the practice list.  In extreme cases we may summon the police to remove offenders from the practice premises.